jebol78 Privacy Policy

This page describes what we collect when you use jebol78 and how we keep that data protected. We at jebol78 collect personal information during account registration, identity verification, and payment processing. Our commitment is to store your data securely, use it only for the purposes outlined below, and comply with local data protection laws in the jurisdictions where we operate.

When you open an account on jebol78, you provide your email, phone number, and date of birth. During identity verification, we collect a copy of your national ID (KTP, passport, or driver's licence) and proof of address. Payment data (bank account numbers, e-wallet account details) is handled by our payment processors, not stored by jebol78 directly. We use this data only for account administration, regulatory compliance (anti-money-laundering and know-your-customer checks), and customer support.

You have the right to request access to your data, correct inaccuracies, or request deletion subject to legal retention requirements. If you have privacy questions or want to exercise these rights, contact our support team via email or live chat during platform hours.

Data we collect at jebol78

We at jebol78 collect the following personal data during your use of our platform:

• Account registration: Email address, phone number, date of birth, username, and password (hashed, never stored in plain text).
• Identity verification: Government-issued ID (photo), proof of address, and full name as it appears on your ID.
• Payment data: Payment method type (e-wallet or bank) and transaction history (deposit and withdrawal records, timestamps, amounts).
• Gameplay and betting: Records of games played, bets placed, outcomes, and account balance changes.
• Device and access: IP address, device type (Android, iOS, desktop), browser information, and login timestamps.
• Customer support: Chat transcripts, email correspondence, and any notes our support team adds to your account during issue resolution.

We do not collect cookies for tracking purposes. Our website uses functional cookies only—session tokens to keep you logged in and preference settings (language, display theme). We do not use third-party analytics cookies or advertising trackers on jebol78. If you disable cookies in your browser, you may not be able to log in or stay logged in.

How we use your data on jebol78

We at jebol78 use your personal data for the following purposes:

Account administration

We verify your identity, manage your login credentials, reset passwords, and process account closures.

Payment processing

We send your payment details to our processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to complete deposits and withdrawals.

Regulatory compliance

We verify your identity and check for money laundering, sanctions violations, or prohibited activity as required by law.

Customer support

We use your data to respond to support requests, resolve disputes, and investigate account issues.

Fraud prevention

We monitor for suspicious patterns (unusual withdrawal requests, rapid account changes) to protect account security.

We do not sell your data to third parties. We do not use your data for marketing or advertising unless you explicitly opt in to marketing communications (which we do not currently offer). We do not share your data with affiliates, partners, or data brokers. The only exceptions are as required by law—if a court order or government agency requests your data, we may be compelled to disclose it.

Third-party processors and data transfers

Our jebol78 platform relies on third-party service providers to operate securely:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment receive your payment method details directly. We do not store these details; our payment gateway transfers them encrypted to each processor's servers.
• Cloud hosting: Our servers may be located outside Indonesia. Data transmitted to our servers is encrypted in transit (TLS) and at rest (AES-256).
• Support systems: Our support team uses encrypted chat and email systems to communicate with you. Chat transcripts are stored on our servers.

We require all third-party processors to sign data processing agreements committing them to the same security and confidentiality standards we follow. If a processor experiences a data breach affecting jebol78 users, we will notify affected users within reasonable timeframes and cooperate with authorities.

How long we keep your data

We at jebol78 retain your data for the following periods:

• Active accounts: Data is kept for as long as your account is open and for seven years after closure for regulatory compliance.
• Payment records: Transaction history is retained for five to seven years to comply with accounting and tax regulations.
• Support chat: Chat transcripts are kept for two years unless you request deletion sooner.
• Device/IP logs: Login timestamps and IP addresses are kept for 90 days for security auditing.

If you request account deletion, we delete your personal data (email, phone, address, ID documents) immediately. However, we retain anonymized transaction records (amounts and dates with no names) for accounting purposes and to prevent fraud. These anonymized records cannot identify you.

Your rights regarding data on jebol78

We at jebol78 recognize the following rights:

• Right to access: You may request a copy of all data we hold about you. We will provide it in a machine-readable format within 30 days.
• Right to correct: You may update your email, phone number, or address via your account settings. For changes to your ID or proof of address, contact our support team.
• Right to delete: You may request account closure and deletion of personal data. We will comply within 30 days, subject to legal retention obligations.
• Right to data portability: You may request a copy of your account data and transaction history in a portable format (CSV or JSON).

To exercise any of these rights, contact our support team via email. We will require you to verify your identity before processing requests. There is no fee for these requests.

Security practices at jebol78

We at jebol78 employ industry-standard security measures to protect your data:

• Encryption in transit: All traffic between your device and our servers uses TLS 1.2 or higher (HTTPS). Payment data is encrypted end-to-end; we never see your full payment details.
• Encryption at rest: Personal data stored on our servers is encrypted using AES-256. Passwords are hashed using bcrypt, a one-way function.
• Access controls: Only authorized personnel can access your data, and access is logged and monitored.
• Regular audits: We conduct security assessments and penetration testing to identify and fix vulnerabilities.

Despite these measures, no system is non-specific info secure. If a data breach occurs, we will notify affected users within reasonable timeframes, describe what data was compromised, and explain steps we are taking to prevent recurrence. You can report security vulnerabilities to our support team confidentially.

Data transfers outside Indonesia

Our jebol78 servers and those of our third-party processors may be located outside Indonesia. By using our platform, you consent to your data being transferred to and processed in other countries. We require all international transfers to be encrypted and subject to binding data processing agreements that enforce the same protection standards as this policy.

Children and minors

We at jebol78 do not knowingly collect data from anyone under the legal age to gamble in their jurisdiction. If we discover that a minor has opened an account, we will close it immediately and delete their personal data (subject to legal retention requirements). If you are a parent or guardian and believe a minor has accessed jebol78, contact us immediately.

Contact us about privacy

If you have questions about this privacy policy, want to exercise your rights, or want to report a data concern, contact our support team:

• Email: privacy inquiry via support form on our platform
• Live chat: Available 9 AM to 10 PM Jakarta time daily
• Account settings: Update your email, phone, and address yourself under "Account" → "Profile"

Changes to this privacy policy

We at jebol78 may update this privacy policy from time to time to reflect changes in our practices or in local data protection laws. If we make material changes, we will notify you via email or in-app message. Your continued use of jebol78 after the notification date means you accept the updated policy.

This privacy policy is effective as of the date you first register on jebol78. By opening an account and using our platform, you acknowledge that you have read and understood this policy and that you consent to the collection and use of your data as described.